Basic Office Skills
With each of our soft skills courses you will get everything you need to deliver Professional Training. This will include:
Instructor Guide – Training Manual – Power Point Slides
Flip Chart Notes – Activities Exercise Files & Worksheets
These training materials are fully customizable, add new content, and even re-brand as your own.
10 Soft Skills You Need
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication.
Administrative Office Procedures
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors.
Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently.
Controlling and limiting anger is important in every aspect of one’s life. Without control you are putting limits on what you can accomplish. Anger can be an incredibly damaging force, costing people their jobs, and personal relationships.
Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people.
Assertiveness and Self-Confidence
Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful.
A distracted employee is a less effective employee. Employees who do not pay attention can waste valuable time and make careless mistakes.
Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money!
Being a Likeable Boss
Being more likeable is a quality everyone can increase and improve. Being likeable and a figure of authority is where some challenging conflicts can arise.
Body Language Basics
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have.